Shipping policy

Last Updated: March 2026

At UZUME, we aim to deliver your orders quickly and efficiently across India. Please read our shipping policy to understand how orders are processed and delivered.

1. SHIPPING COVERAGE

UZUME currently ships across India.

Shipping availability may vary depending on serviceability of the courier partners in certain remote locations.

2. ORDER PROCESSING TIME

  • Orders are typically processed within 1–2 working days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Once your order is processed, it will be dispatched through our courier partners.

3. DELIVERY TIMELINE

After dispatch, delivery generally takes 3–7 working days, depending on your location.

Estimated delivery timelines may vary based on:

  • City or region

  • Courier partner operations

  • Weather conditions

  • Logistics delays

  • Remote or restricted locations

While we strive to deliver orders within the estimated timeframe, UZUME cannot guarantee exact delivery dates.

4. ORDER TRACKING

Once your order is shipped, you will receive tracking details via SMS or WhatsApp.

This will allow you to track the status of your shipment in real time.

5. DELIVERY ATTEMPTS

Our courier partners may attempt delivery multiple times. If the delivery fails due to customer unavailability, the order may be returned to the origin facility.

In such cases, re-shipping charges may apply.

6. DELAYS IN DELIVERY

Delivery timelines may occasionally be affected by circumstances beyond our control, such as:

  • Weather disruptions

  • Transport delays

  • High order volumes

  • Courier operational issues

We appreciate your patience in such situations.

7. SHIPPING SUPPORT

If you have any questions related to shipping or order delivery, please contact our support team.

Email: support@uzume.in
WhatsApp: +91 9289878451